Forward Deployed Engineer

Forward Deployed Engineer

£160,000 base | Full-time | On-site (New York City)

We’re partnering with a high-growth, VC-backed startup that’s scaling fast and hiring a Forward Deployed Engineer to sit directly between customers, product, and engineering.

It’s a high-ownership, in-the-trenches role for someone who enjoys messy data, applied AI, imperfect inputs, and building real solutions alongside customers.

The role

You’ll work directly with customers to help them integrate and deploy a technically sophisticated product, while feeding real-world insight back into the core product team.

Day-to-day, that means:
Digging into complex datasets, APIs, and real customer environments
Writing or adapting scripts to unblock technical problems quickly
Helping shape implementation approaches where no clean playbook exists
Acting as a technical translator between business users and engineers
Operating close to the product and influencing how it evolves

You’ll be expected to think like an engineer, communicate like a consultant, and move like a founder.

What we’re looking for
2–5 years’ experience in software engineering, with exposure to customer-facing work
Background in a fast-moving, VC-backed startup environment is desirable
Comfortable working with JavaScript, APIs, scripting, and data manipulation
Able to reason about data using tools like SQL or spreadsheet-style analysis
Familiarity with browser or web automation tools
Exposure to modern frontend frameworks (e.g. React) is a plus
Computer Science background preferred

You’ll stand out if you have
Experience as a former founder or early employee
A Forward Deployed, Solutions, or Implementation Engineering background
A track record of operating effectively without rigid processes
Strong instincts for shipping pragmatic solutions under pressure

How you work
You take ownership naturally and don’t wait to be told what to do
You’re comfortable with ambiguity and incomplete information
You communicate clearly with both technical and non-technical stakeholders
You enjoy problem-solving where the answer isn’t obvious

Important logistics
5 days a week in-office in NYC (non-negotiable)
Relocation needs to be straightforward and fast

This is a high-impact role in a company growing aggressively, where your work will directly influence customer outcomes and the product itself.

If you’re excited by ownership, speed, and real responsibility — this is worth a conversation.